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Refund & Return Policy

At MakeMeBright, customer trust and transparency are very important to us. Please read this policy carefully before placing an order.

Returns & Refunds – Important Information

Due to the nature of skincare and personal care products, most of our products are non-returnable and non-refundable for hygiene and safety reasons.

However, one specific product is eligible for return, as mentioned below.

Eligible Product for Return

✅ MakeMeBright Avocado Whitening Cream

Returns and refunds are applicable only for MakeMeBright Avocado Whitening Cream and no other products.

Return Eligibility Conditions

To be eligible for a return:

  • The return request must be raised within 7 days of receiving the product

  • The product must be:

    • Unused

    • Unopened

    • In original condition

    • In original packaging

  • Proof of purchase (order ID or receipt) is required

❌ Any return request after 7 days will not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

  • All skincare and beauty products except MakeMeBright Avocado Whitening Cream

  • Personal care and hygiene products

  • Items purchased during sale or promotional offers

  • Gift cards

This policy is strictly followed due to hygiene, safety, and quality control reasons.

How to Request a Return

(Only for MakeMeBright Avocado Whitening Cream)

To initiate a return request, please contact us at:

📧 Email: makembright@gmail.com

Please note:

  • All return requests must be approved by our support team before sending the product

  • Products sent without prior approval will not be accepted

📍 Return Address:
[Add your complete return address here]

Damaged, Defective, or Incorrect Product

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

📧 makembright@gmail.com

Please share:

  • Order ID

  • Clear images or video of the product and packaging

Our team will review the issue and provide a suitable resolution.

Refund Process

  • Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund

  • If approved, the refund will be processed to the original payment method

  • Refund processing time: up to 7 business days

  • Please note that banks or payment providers may take additional time to reflect the amount in your account